Fix: We Couldn’t Complete the Updates Undoing Changes? [Resize Partition]
Many Windows users complain that they are troubled by an error message “we couldn’t complete the updates undoing changes”. If you are also struggling to figure it out, come to this post. MiniTool will provide you with several troubleshooting methods to resolve this vexing problem.
Possible Causes for the “We Couldn’t Complete The Updates Undoing Changes” Issue
According to the reports we gathered from some forums, we found the error “We Couldn’t Complete the Updates Undoing Changes” often occurs when failing to install Windows updates or at the first restart after the installation completes.
Here is what a Windows 10 user is looking for from TechNet.
As a common Windows update error, the error “we couldn’t complete the updates undoing changes Windows 10” occurs due to the following possible causes:
- Lack of enough free disk space. This is the major cause of this error. If there is not enough free space for the update on your system partition, Windows updates will not be installed smoothly.
- The update is interrupted during the installation process. Windows updates may fail to install because of such as sudden power outage, which triggers the error “we couldn’t complete the updates undoing changes”.
- Corrupted system files. It cannot be excluded that your system files may be corrupted or damaged. For this issue, you can run an SFC scan or DISM to check and fix it.
Why hard drive showing wrong free space in Windows 10? How to solve this problem effectively? This post shares you with all answers.
Before You Do
According to the survey, we found a great many users cannot log into their Windows and access the files when they encounter the error. The error “we couldn’t complete the updates undoing changes” keeps appearing each time when restarting the computer.
So, you need to launch the Advanced Start Screen and boot your Windows into Safe Mode first so as to perform the following methods smoothly. How to access the Advanced Start Screen? Here are 2 options you can access the Advanced Start Screen and boot into Safe Mode.
The first option is to perform a hard power reset by turning your computer off using the power button and repeating this step three times in a row, then the Advanced Startup (Automatic Repair) screen should automatically appear.
Alternatively, you can follow the steps below to enter WinRE and boot into Safe Mode.
Step 1. Restart your computer with a DVD or USB Windows installation media. Once you arrive at the Install now screen, click Repair your computer and then you will enter WinRE.
After that, you can try the following solutions to fix the error “we couldn’t complete the updates undoing changes don’t turn off your computer”.
Quick Video Guide:
Solution 1. Run a Startup Repair
The Startup Repair is a Windows diagnostic troubleshooting tool that can help you repair Windows operating system when failing to log into the computer. This method often can be used to fix the problem with some corrupted or missing system files.
Corrupted system files may cause “Windows 10 we couldn’t complete the updates undoing changes”. To fix this problem, you can follow the steps to run a Startup Repair.
Step 1. Once you enter WinRE, click Troubleshooting > Advanced options in order.
Step 2. Inside the Advanced options window, click Startup Repair. Then it will check and fix your PC automatically. This process will take some time, just wait patiently.
After that, see if this repair can get rid of this problem.
Solution 2. Run an SFC and DISM Scan
System File Checker (SFC) scan also is a diagnostic utility that enables the user to scan and restore corrupted system files. This tool can be helpful when dealing with Windows updates issues. Here’s how to do that:
Step 1. Select Command Prompt in the Advanced options window.
Step 2. In the Command Prompt window, type sfc /scannow command and hit Enter. This process will take some time to complete.
After the SFC scan completes, you can check if the “we couldn’t complete the updates undoing changes Windows 10” error still persists.
In addition, you can run a DISM scan. DISM is a utility that can be used to repair Windows images including WinRE, Windows Setup, and Windows PE. To run a DISM scan, you need to do:
Step 1. Once the Command prompt opens, type the “DISM /Online /Cleanup-Image /RestoreHealth» command and hit Enter.
Step 2. Restart your computer and check the error is fixed or not.
Some users reported that they notice the error message “the Device \Device\Harddisk0\DR0 has a Bad Block” when opening the Event Viewer.
Solution 3. Restore Your System to an Earlier Date
The system restores point is a built-in feature that can help you restore your Windows system to an earlier date without affecting your files and data. If you have a system restore point before this error occurs, you can follow the detailed steps to restore the system.
Step 1. Boot your computer from the Windows installation media. Once you enter into WinRE, click Troubleshooting > Advanced options in order.
Step 2. In the Advanced options menu, click System Restore. Then you will see a message asking you to enter the recovery key, just click Skip the drive or you can also enter your account’s password.
Step 3. In the pop-up window, click Next.
Step 4. If there is a list of restore points (including the automatic restore point and the restore point you created by yourself), select the Restore point that you want to recover and click Next.
Step 5. Then confirm your restore point by clicking the Finish button. After that, your computer will be restored to an earlier date.
Solution 4. Delete the Software Distribution Folder
Usually, Windows updates files are stored in Software Distribution Folder until they are downloaded completely. Deleting the Software Distribution folder’s contents might resolve the “Windows 10 we couldn’t complete the updates undoing changes” error.
In order to delete this folder, you need to boot your Windows into Safe Mode. Here are what you can do:
Step 1. After you enter into WinRE, click Troubleshooting > Advanced options > Startup Settings in order.
Step 2. In the pop-up window, click Restart on the bottom right corner. Then you can see a list of functions keys, just press the F4 key on your keyboard to enable Safe Mode. Well, you can also click F5 or F6 if you need it.
After that, your Windows will boot into Safe Mode. To delete the Software Distribution folder, you need to disable some Windows update services. Here is a full guide.
Step 1. Press Win + R keys to call out the Run box and type cmd in it. Then press Ctrl + Shift + Enter to open an elevated command prompt.
Step 2. Type the following commands and hit enter one by one.
- net stop wuauserv
- net stop bits
- net stop cryptSvc
- net stop msiserver
Step 3. Afterward, open the Windows Explorer and navigate to “C:\Windows\SoftwareDistribution« location. Select all the contents of the folder and press the Delete key on the keyboard to delete this folder.
Solution 5. Extend Your Windows System Partition Size
As mentioned above, insufficient disk space is also responsible for the “we couldn’t complete the updates undoing changes don’t turn off your computer” error. To fix this problem, extending your windows system partition size may be a good solution.
Usually, you may choose Disk Management to extend the system partition. However, a great many users encountered the problem “Extend volume grayed out”. It is a great inconvenience.
So, it is highly recommended that you use professional partition management software. MiniTool Partition Wizard is a powerful software providing you with a Bootable Media builder to create a bootable CD/DVD disc or USB flash drive. Then, you can use it to extend your C partition easily even when Windows fails to boot.
Besides, this software boasts many other powerful features you can take full use of. For example, you can use it to upgrade your hard drive without reinstalling OS and so on.
If you are wondering how to extend system reserved partition on a GPT drive, you can read this post as a reference.
Solution 6. Turn on the App Readiness Service
App Readiness service is required to run a Windows update. This method has been proved by some affected users. Here is a quick guide.
Step 1. Press Win + R keys to open the Run box, type services.msc in it, and hit Enter.
Step 2. Go to the App Readiness service and double-click it to open the Properties.
Step 3. Then set the Startup type to Automatic and click Start to enable this service.
Step 4. Click Apply and OK to execute this change. Then restart your computer to check if this problem is fixed.
Solution 7. Disable Automatic Windows Updates
In addition to the above solution, you can prevent Windows from updating automatically to fix this problem. Here is how to disable the automatic Windows updates.
Step 1. Open the Services window as shown in Solution 6. Then go to Windows Update service and double click it to open the Properties
Step 2. Set the Startup type to Disabled and click Stop if this service is running.
Step 3. Click Apply and OK to execute this change. Then restart your computer to see if the error is resolved.
Just like other Windows 10 update error, the error code 0x80070422 is relatively easy to fix. You will learn top 7 methods to fix this error in this article.
Solution 8. Reset Your PC
Right now, if all the above methods fail to work with you, you can try the last method. Reset this PC can help you troubleshoot some serious operating system problems. To do so, you need to access the Advanced Startup screen as well. For that:
Step 1. Select Troubleshoot > Reset this PC option in order.
Step 2. Then you will see 2 options. Here we recommend you choose the Keep my file. This option will remove apps and settings, but keep your personal files. If you choose to Remove everything, all of your personal files and apps will be removed.
Final Words
Right now, I believe you may have known the top 8 solutions to fix the error “we couldn’t complete the updates undoing changes Windows 10”. It’s your turn to have a try.
Welcome to leave your ideas in the comment area or you can send us an email via [email protected] if you have any questions.
Исправление отмены изменений, внесенных в компьютер в windows 10.
Консоль
Часто при обновлении Windows 10 вы можете столкнуться с ошибкой «Мы не смогли завершить обновление», за которой следует «Отмена изменений». Существует несколько причин, почему это происходит, и список проблем, с которыми вы можете столкнуться, включает зацикливание загрузки, зависание, потерю данных и многое другое.
Как правило, эта проблема возникает, когда Windows сталкивается с непредвиденной ошибкой во время установки новых обновлений. Windows всегда рекомендует не выключать компьютер во время установки обновлений и вообще не вмешиваться в процесс.
Если вы столкнулись с одной из вышеупомянутых ошибок в процессе обновления, эта статья развеет все ваши сомнения, а также перечислит лучшие способы их устранения, которые вы можете попробовать.
Как исправить ошибку «Undoing Changes Made to Your Computer» в Windows 10
Прежде чем предпринимать какие-либо попытки исправить эту проблему, сначала необходимо загрузиться в Windows. Но это может оказаться невозможным традиционным способом, поскольку Windows не может загрузиться , когда критические части процесса обновления не работают. Поэтому один из лучших сценариев — загрузиться в безопасном режиме и попробовать удалить последние обновления с помощью встроенных инструментов, предоставляемых Microsoft. Давайте рассмотрим, как это сделать.
Как загрузиться в безопасный режим в Windows 10?
Загрузка в безопасный режим — это одно из первых действий, которые можно предпринять, столкнувшись с подобными ошибками. Давайте рассмотрим, как легко загрузиться в безопасный режим, даже если вы не можете загрузиться в нормальное состояние ОС.
- Во время загрузки компьютера используйте клавиши «Shift» и «F8» на клавиатуре и удерживайте их вместе во время загрузки.
- Это вызовет меню дополнительных опций, откуда вы сможете перейти в безопасный режим.
- Перейдите в «Параметры», затем «Устранение неполадок» > «Дополнительные параметры» > «Параметры запуска» > «Включить безопасный режим»
- Далее Windows автоматически перезагрузится в безопасный режим.
Это позволит вам получить доступ к большинству функций Windows и выполнить ремонт в случае возникновения ошибок во время обновления.
Как удалить последние обновления в Windows 10?
Следующий шаг, который вы можете предпринять для решения проблем с зависанием и зацикливанием загрузки после обновления, — использовать встроенные инструменты Windows для удаления последних обновлений. Давайте рассмотрим, как получить доступ к этой функции в безопасном режиме и как ее использовать для устранения проблемы.
- После загрузки в безопасный режим нажмите на значок поиска на панели задач, чтобы вызвать меню поиска.
- Введите «Панель управления» в строке поиска и нажмите на наиболее подходящий результат.
- Если вы открыли Панель управления, в левой части окна нажмите на «Программы».
- В разделе «Программы и функции» вы найдете опцию «Просмотр установленных обновлений». Нажмите на нее, чтобы продолжить.
- Перед вами появится окно со списком всех последних обновлений, которые были установлены на вашем компьютере.
- Выберите последнее обновление и нажмите на него правой кнопкой мыши.
- Нажмите на опцию «Удалить», чтобы удалить поврежденное обновление.
Этот процесс должен устранить любые конфликты с файлами обновлений, и после перезагрузки компьютер должен начать работать как обычно.
Как использовать DISM для устранения ошибки «Undoing Changes Made to Your Computer» в Windows 10
Другое средство, которое можно попробовать для устранения зависаний и ошибок «could not complete updates», — это отмена изменений, внесенных с помощью инструмента «Windows Deployment Image Servicing and Management» (DISM). Выполните следующие шаги, чтобы легко устранить любые проблемы, с которыми вы можете столкнуться при повреждении обновлений.
- Загрузите Windows в безопасном режиме.
- Найдите «CMD» в опции поиска на панели задач.
- В правой части меню «Пуск» нажмите «Запуск от имени администратора»
- Скопируйте и вставьте или введите эту команду в CMD (без кавычек): «DISM.exe/Online /Cleanup-image /Restorehealth
- Если вам предлагается подключить установочный носитель Windows (USB или DVD ), сделайте это, чтобы продолжить процесс.
- Затем введите следующую команду и замените путь к диску в команде на путь к диску установочного носителя — «DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:
/LimitAccess» - Дождитесь завершения процедуры.
- После завершения вы можете перезагрузить windows вне безопасного режима, чтобы получить доступ.
Обратите внимание, что для этого процесса необходим установочный носитель. Вы можете либо создать его самостоятельно, либо получить у производителя вашего ПК.
YouTube video: Исправление отмены изменений, внесенных в компьютер в windows 10.
Использование сканирования SFC Windows 10 для исправления поврежденных системных файлов
В Windows есть еще одна встроенная команда для исправления повреждений в важных системных файлах. Вы можете получить доступ к ней, загрузившись в безопасном режиме и запустив командную строку с правами администратора. Давайте рассмотрим, как это сделать.
- Загрузитесь в безопасный режим, выполнив вышеуказанные действия.
- Найдите «CMD» в строке поиска Windows.
- Нажмите на «Запуск от имени администратора», чтобы получить доступ к системным файлам.
- Введите «SFC/scannow» без кавычек в CMD, чтобы начать процесс исправления.
- Дождитесь окончания процесса, а затем перезагрузите компьютер, как обычно.
Это должно устранить любые конфликты между системными файлами и файлами обновлений и вернуть ваш компьютер в нормальное рабочее состояние.
Заключение
Обновления, которые прерываются во время установки, являются одним из основных факторов, которые могут вызвать проблемы с Windows при загрузке. Если вы столкнулись с такими проблемами, как зависание и зацикливание загрузки, то перечисленные выше исправления помогут вам легко устранить эти проблемы. Кроме того, эти исправления могут быть применены к широкому набору проблем, с которыми вы можете столкнуться при загрузке.
Fix We couldn’t complete the updates, Undoing changes
Reviewed by Aditya Farrad
If you are facing We couldn’t complete the updates, Undoing changes, Don’t turn off your computer message, and you are stuck in a boot loop, then you will be glad you came here because this post is going to help you fix this error.
Well, Windows 10 is the latest edition of Microsoft Operating System and like all the other OS this sure seems to have a lot of issues too. But the one which we are particularly talking about here is while downloading the new updates and restarting the PC, the update process just stuck and Windows could not start and all we are left with is this annoying error message:
And we are just stuck in an endless loop of this error and restarting our PC doesn’t get us anywhere except back to this error. In addition to the above error after restarting several times you may start to see some progress like this:
But we have a piece of bad news for you, unfortunately, this will only complete till 30% and then it will again restart and this will go on and on and on till you decide to do something about it, well you are here so I guess its time to fix this issue.
Anyway, if you are facing this error on your system, don’t worry as you can easily address the same by just following and applying the fixes from below. So without wasting any time let’s see How to Fix We couldn’t complete the updates, Undoing changes issue with the help of the below-listed troubleshooting steps.
Fix We couldn’t complete the updates, Undoing changes
NOTE: DO NOT, I REPEAT, DO NOT REFRESH/RESET YOUR PC.
If you are able to log on to Windows:
Method 1: Delete Software Distribution Folder
1. Press Windows Key + X and select Command Prompt (Admin).
2. Now Type the following command inside cmd and hit enter after each one:
3. Now browse to the C:\Windows\SoftwareDistribution folder and delete all the files and folders inside.
4. Again go to command prompt and type each of these commands and hit Enter:
5. Restart your computer to save changes.
6. Again try installing the updates and this time you may be successful in installing updates.
7. If you are still facing some issues restore your PC to the date before downloading the updates.
Alternatively, whether you are able to log on to Windows or not, you should try Methods (c),(d), and (e).
Method 2: Download Windows Update Troubleshooter
1. Open your web browser and go to the following page.
2. Click on “Download and run the Windows Update Troubleshooter.”
3. After the file has finished downloading, double-click on it to run.
4. Click Next and let Windows Update Troubleshooter run.
5. Follow the on-screen instruction to complete the process.
6. If a problem is found, click on Apply this fix.
7. Finally, try again to install the updates and this time you won’t face We couldn’t complete the updates, Undoing changes error message.
Method 3: Enable App Readiness
1. Press Windows Key + R then type services.msc and hit enter.
2. Navigate to App Readiness and right click then select Properties.
3. Now set the Startup type to Automatic and click Start.
4. Click Apply followed by OK and close the services.msc window.
5. Restart your PC and you may be able to fix couldn’t complete the updates, Undoing changes error message.
Method 4: Disable Automatic Updates
1. Press Windows Key + R then type services.msc and hit enter.
2. Navigate to Windows Update setting and right click then select Properties.
3. Now click Stop and select Startup type to Disabled.
4. Click Apply followed by OK and close the services.msc window.
5. Restart your PC and again try installing updates.
See if you’re able to Fix We couldn’t complete the updates, Undoing changes issue, if not then continue.
Method 5: Increase Windows System Reserved Partition Size
NOTE: If you use BitLocker, uninstall or delete it.
1. You can increase the reserved partition size manually or by this Partition Manager Software.
2. Press Windows Key + X and click on Disk Management.
3. Now to extend the size of Reserved Partition you must have some unallocated space or you have to create some.
4. To create it, right-click on one of your partitions (Excluding OS partition) and select Shrink Volume.
5. Finally, right-click on Reserved Partition and select Extend Volume.
6. Restart your PC and you will be able to fix we couldn’t complete the updates, Undoing changes message.
Method 6: Run Windows 10 Update Troubleshooter
You can also solve the We couldn’t complete the updates issue by running “Windows Update troubleshooter”. This will take a few minutes and will automatically detect & fix your problem.
1. Press Windows Key + I to open Settings then click on Update & Security.
2. From the left-hand menu make sure to select Troubleshoot.
3. Now under Get up and running section, click on Windows Update.
4. Once you click on it, click on “Run the troubleshooter” under Windows Update.
5. Follow on-screen instructions to run the troubleshooter and see if you’re able to Fix We couldn’t complete the updates Undoing changes issue.
Method 7: If all else fails then install the Updates Manually
1. Right-click on “This PC” and select Properties.
2. Now in System Properties, check the System type and see if you have a 32-bit or 64-bit OS.
3. Press Windows Key + I to open Settings then click on Update & Security icon.
4. Under Windows Update note down the “KB“ number of the update which fails to install.
5. Next, open Internet Explorer or Microsoft Edge then navigate to Microsoft Update Catalog website.
Note: Link only work in Internet Explorer or Edge.
6. Under the search box, type the KB number you noted in step 4.
7. Now click on the Download button next to the latest update for your OS type i.e. 32-bit or 64-bit.
8. Once the file is downloaded, double-click on it and follow on-screen instructions to complete the installation.
Method 8: Miscellaneous Fixes
1.Run CCleaner to fix registry issues.
2. Create a new Admin account and try installing updates from that account.
3. If you know which updates are causing problems manually download the updates and install them.
4. Delete any VPN services installed on your PC.
5. Disable Firewall and Antivirus, then again try installing the updates.
6. If nothing works, again download the Windows and then try installing the updates.
If you are not able to log on to Windows and stuck in a restart loop.
IMPORTANT: After you are able to log on to Windows try all the above-mentioned methods.
Method (i): System Restore
1. Restart your Windows 10.
2. As the system restarts enter into BIOS setup and configure your PC to boot from CD/DVD.
3. Insert the Windows 10 bootable installation DVD and restart your PC.
4. When prompted to Press any key to boot from CD or DVD, press any key to continue.
5. Select your language preferences, and click Next. Click Repair your computer in the bottom-left.
6. On choose an options screen, click Troubleshoot.
7. On Troubleshoot screen, click Advanced option.
8. On Advanced options screen, click System Restore.
9. Select a restore point before the current update and restore your computer.
10. When the Windows restart you won’t see we couldn’t complete the updates, Undoing changes message.
11. Finally, try method 1 and then install the latest updates.
Method (ii): Delete Problematic update files
1. Restart your Windows 10.
2. As the system restarts enter into BIOS setup and configure your PC to boot from CD/DVD.
3. Insert the Windows 10 bootable installation DVD and restart your PC.
4. When prompted to Press any key to boot from CD or DVD, press any key to continue.
5. Select your language preferences, and click Next. Click Repair your computer in the bottom-left.
6. On choose an options screen, click Troubleshoot.
7. On Troubleshoot screen, click Advanced option.
8. On Advanced options screen, click Command Prompt.
9. Type these commands in cmd and press enter after each one:
cd C:\Windows\
del C:\Windows\SoftwareDistribution*.* /s /q
10. Close Command prompt and restart your PC. You will be able to log on to Windows normally.
Finally, try installing the update and you will be able to fix we couldn’t complete the updates, Undoing changes error message.
Method (iii): Run SFC and DISM
2. Type the following command and hit Enter:
Sfc /scannow
3. Let System File Check (SFC) run as it usually takes 5-15 minutes to complete.
4. Now type the following in cmd (Sequential order is important) and hit enter after each one:
a) Dism /Online /Cleanup-Image /CheckHealth
b) Dism /Online /Cleanup-Image /ScanHealth
c) Dism /online /Cleanup-Image /startcomponentcleanup
d) DISM /Online /Cleanup-Image /RestoreHealth
#WARNING: This is not a fast process, component cleanup can take almost 5 hours.
5. After running DISM it is a good idea to re-run SFC /scannow to make sure all the issues were fixed.
6. Restart your computer and this time updates will be installed without any problem.
Method (iv): Disable Secure Boot
1. Restart your PC.
2. When the system restart Enter the BIOS setup by pressing a key during the bootup sequence.
3. Find the Secure Boot setting, and if possible, set it to Enabled. This option is usually in either the Security tab, the Boot tab, or the Authentication tab.
#WARNING: After disabling Secure Boot it may be difficult to re-activate Secure Boot without restoring your PC to the factory state.
4. Restart your PC and update will be installed successfully without any error message we couldn’t complete the updates, Undoing changes.
5. Again Enable the Secure Boot option from BIOS setup.
Method (v): Delete the System Reserved partition
1. Open Command Prompt and type each of the following commands, hit enter after each one:
2. Before making any changes or rebooting, make sure that you have Windows installation DVD or WinPE/WinRE Cd or USB flash Drive in the case of Windows Boot failure. If Windows doesn’t boot, use the Windows installation disk or WinPE/WinRE to boot and at the command prompt type (How to create WinPE Bootable USB):
3. Once rebooted, move WinRE from the system reserved partition to the system partition.
4. Again open Command Prompt and type the following command, hit enter after each one:
Assign a drive letter to the recovery partition in Diskpart:
Remove WinRE from Reserved partition:
rd R:\Recovery
Copy WinRE to System partition:
robocopy C:\Windows\System32\Recovery\ R:\Recovery\WindowsRE\ WinRE.wim /copyall /dcopy:t
reagentc /setreimage /path C:\Recovery\WindowsRE
reagentc /enable
5. For future use, create a new partition at the end of the drive (after the OS partition) and store WinRE and an OSI folder (Original System Installation) which contains all files contained within the Windows 10 DVD. Please make sure that you have enough free space on your hard disk to create this partition drive (usually 100GB). And if you choose to make this partition, it’s important that you set the partition ID flag to 27 (0x27) using Diskpart, as it specifies that it is a Recovery partition.
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If nothing works then Restore your PC to an earlier time, delete the problematic update from Control Panel, disable the automatic updates and use your PC normally till Microsoft work towards fixing this update problem. In a few days probably 20-30 days try installing the updates again, if successful congratulations but if you are again stuck, then try the above methods, and this time you may succeed.
That’s it you have successfully fix We couldn’t complete the updates, Undoing changes. Don’t turn off your computer issue and if you still have any queries regarding this update please feel to ask them in comments.
Aditya is a skilled tech writer with 10 years of experience in the field. He has a strong background in Troubleshooting, and has a talent for simplifying complex technical concepts for a general audience. He has worked with a variety of clients in the technology industry, creating user manuals, technical documentation, and instructional materials. With his combination of technical knowledge and writing talent, he is able to create clear, accurate, and engaging content that helps users get the most out of their technology.
Possible Causes for the “We Couldn’t Complete the Updates Undoing Changes” Issue
According to the reports we gathered from some forums, we found the error “We Couldn’t Complete the Updates Undoing Changes” often occurs when failing to install Windows updates or at the first restart after the installation completes.
Here is what a Windows 10 user are looking for from TechNet.
“We are experiencing an issue with Windows 10 1703 April Cumulative Update (KB4493474). Once the installation of this update completes, after a reboot we get the below error. Error — We couldn’t complete the updates. Undoing changes. Then the update is retrying to install again with the same behavior. Is this an expected behavior or known issue with this update? As we need to roll out this update to over 6000 machines in our environment. If we need to do any fix before applying this update, kindly advice.”
As a common Windows update error, the error “we couldn’t complete the updates undoing changes Windows 10” occurs due to the following possible causes:
l Lack of enough free disk space. This is the major cause for this error. If there is not enough free space for the update on your system partition, Windows updates will not be installed smoothly.
l The update is interrupted during the installation process. Windows updates may fail to install because of such as sudden power outage, which triggers the error “we couldn’t complete the updates undoing changes”.
l Corrupted system files. It cannot be excluded that your system files may be corrupted or damaged. For this issue, you can run an SFC scan or DISM to check and fix it.
Before You Do
According to the survey, we found a great many users cannot log into their Windows and access the files when they encounter the error. The error “we couldn’t complete the updates undoing changes” keeps appearing each time when restarting the computer.
So, you need to launch the Advanced Start Screen and boot your Windows into Safe Mode first so as to perform the following methods smoothly. How to access the Advanced Start Screen? Here are 2 options you can access the Advanced Start Screen and boot into Safe Mode.
The first option is to perform a hard power reset by turning your computer off using the power button and repeating this step three times in a row, then the Advanced Startup (Automatic Repair) screen should automatically appear.
Alternatively, you can follow the steps below to enter into WinRE and boot into Safe Mode.
Step 1. Restart your computer with a DVD or USB Windows installation media. Once you arrive at the Install now screen, click Repair your computer and then you will enter WinRE.
Alt= click Repair your computer
After that, you can try the following solutions to fix error “we couldn’t complete the updates undoing changes don’t turn off your computer”.
Note: Here we apply the following solutions via the Windows Installation media to access the Advanced Startup screen. Well, you can also choose the first method.
Solution 1. Restore Your System to an Earlier Date
The system restore point is a built-in feature that can help you restore your Windows system to an earlier date without affecting your files and data. If you have a system restore point before this error occurs, you can follow the detailed steps to restore system.
Step 1. Boot your computer from the Windows installation media. Once you enter into WinRE, click Troubleshooting > Advanced options in order.
Step 2. In the Advanced options menu, click System Restore. Then you will see a message asking you to enter the recovery key, just click Skip the drive or you can also enter your account’s password.
Tip: If you have 2 or more Windows systems, please select the Windows system you want to recover.
Step 3. In the pop-up window, click Next.
Alt=click next to continue
Step 4. If there is a list of restore points (including the automatic restore point and the restore point you created by yourself), select the Restore point that you want to recover and click Next.
Alt=select the desired system restore point
Step 5. Then confirm your restore point by clicking the Finish button. After that, your computer will be restored to an earlier date.
Alt=click Finish to apply the system restore
Solution 2. Run a Startup Repair
The Startup Repair is a Windows diagnostic troubleshooting tool that can help you repair Windows operating system when failing to log into the computer. This method often can be used to fix the problem with some corrupted or missing system files.
Corrupted system files may cause “Windows 10 we couldn’t complete the updates undoing changes”. To fix this problem, you can follow the steps to run a Startup Repair.
Step 1. Once you enter WinRE, click Troubleshooting > Advanced options in order.
Step 2. Inside the Advanced options window, click Startup Repair. Then it will check and fix your PC automatically. This process will take some time, just wait patiently.
Alt=click startup repair
After that, see if this repair can get rid of this problem.
Solution 3. Run an SFC and DISM Scan
System File Checker (SFC) scan also is a diagnostic utility that enables the user to scan and restore corrupted system files. This tool can be helpful when dealing with Windows updates issues. Here’s how to do that:
Step 1. Select Command Prompt in the Advanced options window.
Alt= click on Command Prompt
Step 2. In the Command Prompt window, type SFC /scannow command and hit Enter. This process will take some time to complete.
Note: The SFC scan will scan all protected system files and replace corrupted files with a cached copy.
Alt=run sfc /scannow to replace corrupted system files
After the sfc scan completes, you can check if “we couldn’t complete the updates undoing changes Windows 10” error still persists.
In addition, you can run a DISM scan. DISM is a utility that can be used to repair Windows images including WinRE, Windows Setup, and Windows PE. To run a DISM scan, you need to do:
Step 1. Once the Command prompt opens, type the “DISM /Online /Cleanup-Image /RestoreHealth” command and hit Enter.
Step 2. Restart your computer and check the error is fixed or not.
Solution 4. Delete the Software Distribution Folder
Usually, Windows updates files are stored in Software Distribution Folder until they are downloaded completely. Deleting Software Distribution folder’s contents might resolve “Windows 10 we couldn’t complete the updates undoing changes” error.
In order to delete this folder, you need to boot your Windows into Safe Mode. Here are what you can do:
Step 1. After you enter into WinRE, click Troubleshooting > Advanced options > Startup Settings in order.
Step 2. In the pop-up window, click Restart on the bottom right corner. Then you can see a list of functions keys, just press the F4 key on your keyboard to enable Safe Mode. Well, you can also click F5 or F6 if you need.
Alt=enable the Safe Mode
After that, your Windows will boot into Safe Mode. To delete the Software Distribution folder, you need to disable some Windows update services. Here is a full guide.
Step 1. Press Win + R keys to call out the Run box and type cmd in it. Then press Ctrl + Shift + Enter to open an elevated command prompt.
Step 2. Type the following commands and hit enter one by one.
l net stop wuauserv
l net stop bits
l net stop cryptSvc
l net stop msiserver
Step 3. Afterwards, open the Windows Explorer and navigate to “C:\Windows\SoftwareDistribution” location. Select all the contents of the folder and press Dele key on keyboard to delete this folder.
Solution 5. Extend Your Windows System Partition Size
As mentioned above, insufficient disk space is also responsible for “we couldn’t complete the updates undoing changes don’t turn off your computer” error. To fix this problem, extending your windows system partition size may be a good solution.
Usually, you may choose Disk Management to extend the system partition. However, a great many users encountered the problem “Extend volume grayed out”. It is a great inconvenience.
Alt=extend volume grayed out
So, it is highly recommended that you use a professional partition management software. MiniTool Partition Wizard is a powerful software providing you with a Bootable Media builder to create a bootable CD/DVD disc or USB flash drive. Then, you can use it to extend your C partition easily even when the Windows fails to boot.
Alt=click bootable media to create a burned CD/DVD bootable disc
Besides, this software boasts many other powerful features you can take full use of. For example, you can use it to upgrade your hard drive without reinstalling OS and so on.
Solution 6. Turn on the App Readiness Service
App Readiness service is required to run a Windows update. This method has been proved by some affected users. Here is a quick guide.
Note: The following 2 methods are also performed under the Safe Mode.
Step 1. Press Win + R keys to open the Run box, and type services.msc in it and hit Enter.
Alt=type services.msc in the Run box
Step 2. Go to the App Readiness service and double click it to open the Properties.
Step 3. Then set the Startup type to Automatic and click Start to enable this service.
Alt=set the startup type as automatic
Step 4. Click App and OK to execute this change. Then restart your computer to check if this problem is fixed.
Solution 7. Disable Automatic Windows Updates
In addition to the above solution, you can prevent Windows from updating automatically to fix this problem. Here is how to disable the automatic Windows updates.
Step 1. Open the Services window as shown in Solution 6. Then go to Windows Update service and double click it to open the Properties.
Step 2. Set the Startup type to Disabled and click Stop if this service is running.
Step 3. Click App and OK to execute this change. Then restart your computer to see if the error is resolved.
Alt=disable the automatic Windows updates
Solution 8. Reset Your PC
Right now, if all above methods fail to work with you, you can try the last method. Reset this PC can help you troubleshoot some serious operating system problem. To do so, you need to access Advanced Startup screen as well. For that:
Step 1. Select Troubleshoot > Reset this PC option in order.
Step 2. Then you will see 2 options. Here we recommend you choose the Keep my file. This option will remove apps and settings, but keep your personal files. If you choose Remove everything, all of your personal files and apps will be removed.
Alt=click Keep my files to reset your PC
“My computer is not open, just keep a plain screen with “we couldn’t complete the updates undoing changes”. Thankfully, the post helped me fix this problem” https://ctt.ac/vwB2H.
Final Words
Right now, I believe you may have known the top 8 solutions to fix error “we couldn’t complete the updates undoing changes Windows 10”. It’s your turn to have a try.